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logo design for your business today!

FAQ's

When can I expect to see my logo samples, business card, plastic card or postcard designs?
Our turnaround time on such projects is 3-4 business days, with respect to the package chosen.

How many changes do I get if I’m not satisfied with my logo?
Depending on the package chosen, you will have either 2 rounds of design alterations if you’ve chosen the Value Package or unlimited design alterations for the Start Up, Business and Corporate ID Packages.

Do you use illustrations in your designs?
Our logo packages and prices do not include illustrations. For illustrated logos, you will have to describe the project and we’ll get back to you with a quote. Prices depend on the complexity of the illustration(s).

How will I receive my logo design files?
Logo files will be sent via e-mail or on a CD depending on the package purchased.

How can I pay for my logos, business cards or postcards?
We accept major credit cards such as Visa and MasterCard. Paypal, certified checks and money orders are also accepted. Pls note all work begins when payment has be accepted.

How will I be able to view my logo, business card and postcard sample?
Once payment has been received one of our representatives will contact you via e-mail or telephone and supply you with a user name and password so that you can login into your own account to view your samples.

Can I send my images in RGB?
All images must be converted to CMYK in order to get the best quality print. RGB images are for screen viewing only and cannot be printed. CMYK process is an industry standard, four-color process . During this procedure, small dots of Cyan, Magenta, Yellow, and Black are printed on the paper in a precise way forming a full spectrum of colors. The end result is a high quality, photo realistic print.

Will my design print nicely at 72 dpi? If not, what resolution should I send my files in?
No. Images must be supplied at a minimum of 300 dpi (dots per inch). We recommend using high resolution images in order to get the best quality print.

What types of paper are used?
All of our products (business cards and postcards) are all printed on minimum 14pt card stock. Ask for a free sample kit so that you may assess our various products and paper stock.

Can I split my order for 6000 cards into 2 sets of 3000 or 3 sets of 2000?
Unfortunatly we cannot split the cards in two or three sets. Our production is based on a 6000 print run and all cards must be the same.

Can I print a different design for the free 1000 cards?
Unfortunately we can’t print a different design for the free 1000 cards.

Can I print something different in the back of my business cards or other formats?
Absolutely! All of our cards are full color, double sided enabling us to print 2 different layouts on either side.

What types of finishes will I be getting on my cards?
You can choose between a glossy lamination or a "silky" (matte) lamination. We also print on regular stock paper.

How many business days does it take to receive my business cards or postcards?
Business cards and postcards orders are printed on Fridays and shipped on Mondays. Allow 3-6 business days anywhere in North America.


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